Entrepreneurs are a special breed, working long hours and investing all of their resources into their vision, dream and always looking for ways to improve. A mobile app provides different types of services. It can be a way to access information, to play games, to do your banking, to monitor your home, to communicate and to interact with your local businesses. Business owners who adopt this marketing channel have the ability to understand where their customers are and how to effectively engage with them. The move to mobile is not new, but it promotes the small business to a large extent.
Times have totally changed and every entrepreneur adopts the latest technological developments to boost their business. iPhone and other mobile applications are taking the world by storm. And the majority of smart entrepreneurs are taking advantage of this mobile apps phenomenon to further improve their business. We have discussed 5 ways of mobile apps can help you grow your business:
If your company’s logo and slogan are visible on your customers’ mobile screens, it’s virtually good and customers do not need to remember your products/services. And you can compete with your competitors who are yet to adopt this business strategy. Creating a mobile application is a great way to help improve your corporate branding and overall reputation.
Improve customer service experience
Mobile apps improve your customer experience and also benefit them to access your products and services anytime they want and while on the fly. This is beneficial if you don’t have a helpline that’s available 24/7. You must include features to your app where they can contact you day or night, and without necessarily going to your website.
Act as a marketing tool
The Mobile app is not just an application but it is a valuable marketing tool. You can easily attach with Facebook, Twitter, Foursquare and other social media platforms through mobile apps. That means, with a single tap, customers can share their experiences or reviews with your company, which can then offer you free publicity. You can quickly send upcoming promotions or special events to your customers and prospects through push notification.
Acquire more customers
Today’s customers are mobile addicted and they can constantly move to other better options if they are not satisfied with yours. Undoubtedly, they expected a useful and engaging mobile app from your company. If your app helps them to save their time, they would even refer your app to their friends and family.
Generate more revenue
A good mobile application provides more revenue to the business owners. And they have order fulfillment ability can readily provide another revenue channel, aside from your website and or brick and mortar store. You can also earn more income by charging app users when they upgrade their app or by offering in-app advertisements, etc.